About MPOnline Limited

Connecting Citizens to Government Digitally

MPOnline Limited is a state-authorized e-Governance service delivery platform established to transform public service access across Madhya Pradesh through technology-driven solutions.

The company operates as a joint venture between the Government of Madhya Pradesh and Tata Consultancy Services (TCS), bringing together public sector governance and global technology expertise to ensure operational excellence, security and scalability.

MPOnline provides a unified digital interface for Government-to-Citizen (G2C), Government-to-Business (G2B) and Government-to-Government (G2G) services. The platform facilitates online applications, examination management, recruitment processes, counselling systems, licensing, certification services and the implementation of various government schemes across the state

With a robust statewide network of authorized service centers and a secure, scalable IT infrastructure, MPOnline ensures transparent, efficient and inclusive digital service delivery across urban and rural regions of Madhya Pradesh.

Empowering Digital Governance in Madhya Pradesh

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Joint Venture with Government of Madhya Pradesh and TCS

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Integrated Government Service Delivery

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Statewide Digital Service Network

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Mission Img

Our Vision

To empower citizens & reduce difficulties in availing Government services by making the best use of ICT (Information & Communication Technology).

Mission Img

Our Mission

To transform the mechanism of Governance & developing effective governance capabilities through strategic application of digital transformation & technologies.

What We Do

Enabling Seamless Digital Governance
  • e-Governance Services

    MPOnline integrates multiple government departments into a unified digital platform, enabling citizens to access municipal, education, recruitment, certification and other public services conveniently.

  • Online Assessment & Recruitment

    End-to-end online examination and recruitment management solutions ensuring transparency, scalability and accuracy in large-scale assessments.

  • Digital Service Delivery Network

    Through an extensive assisted-access KIOSK network across districts and tehsils, MPOnline ensures inclusive digital access for citizens across urban and rural areas.

What we do img

Quality & Process Excellence

MPOnline Limited is committed to maintaining the highest standards of quality, information security, and process maturity. The organization is certified for:

ISO 9001:2015

ISO 9001:2015

Quality Management System
ISO 27001:2022

ISO 27001:2022

Information Security Management System
ISO/IEC 20000-1:2018

ISO/IEC 20000-1:2018

IT Service Management System
CMMI-3-1

CMMI Level 3
SVC

Capability Maturity Model Integration (Process Maturity & Continuous Improvement)
CMMI-3-2

CMMI Level 3
DEV

Capability Maturity Model Integration (Process Maturity & Continuous Improvement)

These certifications reflect MPOnline’s dedication to structured processes, secure digital operations, and continuous service enhancement in support of the Government of Madhya Pradesh’s digital transformation vision.

Key Highlights

200+ Digital Government & Citizen Services
Statewide Assisted Service KIOSK Network
Secure Online Examination & Recruitment System
Aadhaar Enabled Authentication Services
Integrated Payment Gateway Solutions
AI & Emerging Technology Training Programs

Enabling Seamless Digital Governance Across Madhya Pradesh

Connecting Citizens to Government Digitally

MPOnline Limited provides a comprehensive portfolio of technology-driven e-governance services that streamline public service delivery across the state. Through a secure and scalable digital platform, MPOnline integrates government departments, citizens, and businesses under a unified service framework.

Our services are designed to ensure transparency, efficiency, accessibility, and accountability in every transaction.

For more..

MPOnline facilitates easy access to a wide range of citizen services:

  • Online Applications & Registrations
  • Certificates & Licensing Services
  • Scholarship & Welfare Scheme Applications
  • Revenue & Administrative Services
  • Utility Bill Payments
  • Service Status Tracking & Digital Downloads

  • Business Registrations & Licensing
  • Compliance & Regulatory Services
  • Departmental Approvals & Clearances
  • Digital Payment & Transaction Processing
  • Online Tender & Application Support

  • End-to-End Workflow Automation
  • Online File Processing Systems
  • Data Management & Reporting Dashboards
  • Secure Interdepartmental Integration
  • Process Monitoring & Audit Trails

  • Online Application Management
  • Admit Card Generation
  • Computer-Based Examinations (CBT)
  • Result Processing & Publication
  • Online Counselling & Seat Allocation

  • Aadhaar-based Authentication
  • Secure Payment Gateway Integration
  • Digitally Signed Certificates
  • Data Security & Encryption Frameworks
  • High Availability Server Infrastructure
  • Disaster Recovery & Backup Systems

  • AI/ML Internship Programs
  • Certification in Advanced Software Engineering & AI Foundation
  • Technology Training & Digital Literacy Initiatives

Our Service Delivery Model

Statewide Network of Authorized Service Centers
Centralized Digital Platform
Real-Time Application Tracking
Transparent Processing Mechanisms
Secure & Compliant Technology Infrastructure

Technology & Innovation

MPOnline continuously adopts modern technologies, including:

Secure digital payment systems
Aadhaar-based authentication
Digitally signed certificates
AI-enabled tools for assessment and document processing
Scalable cloud-ready infrastructure

MPOnline’s Statewide Presence

MPOnline Limited has an extensive operational presence across Madhya Pradesh, ensuring citizens statewide can conveniently access government services.

District Coverage

MPOnline operates in all 55 districts of Madhya Pradesh ensuring statewide service delivery.

Tehsil & Block Presence

The MPOnline network reaches more than 428 tehsils throughout the state.

KIOSK Network

Extensive KIOSK and service centre network across urban and rural regions.

Kiosk Network

KIOSK & Service Network

MPOnline delivers services at the grassroots level through an extensive KIOSK and service centre network across both urban and rural areas.

These KIOSKs act as access points where citizens receive assistance in form filling, payments and completing online applications with trained operators.

How This Benefits Citizens

Citizens in every district and tehsil can access government services without long travel.

Individuals in remote areas receive assisted access through trained KIOSK operators.

Support for services like education applications, recruitment forms, certificates and bill payments.

Online Assessment Services

Transforming Examination & Recruitment Through Digital Excellence

MPOnline delivers secure, transparent and fully integrated End-to-End Online Assessment Solutions replacing traditional paper-based systems.

Secure Examination Platform

Standardized and tamper-proof online assessments.

Automated Application Management

Real-time form validation, submission tracking and candidate management.

Enhanced Security

Eliminates risks of printing, transportation and paper leakage.

Candidate Authentication

Identity verification to prevent impersonation.

System Driven Evaluation

Automated scoring minimizing human intervention.

Faster Result Processing

Ensures timely recruitment cycles and quick result publication.

Our Awards

2009
  • Nasscom IT User Award 2009
    for e-Governance
  • Nasscom IT User Award 2009
    for e-Governance
2010
  • Golden Peacock Award 2010
    for e-Governance Citizen-Centric Services
  • National Editors Choice 2010
    Best Website India e-Governance 2.0
  • Nihilent e-Governance 2009-2010
    for Excellence
  • Best IT 2009-2010
    for Masses Project
2011
  • SKOCH Digital Inclusion National Award 2011
    for Technology in Service Delivery
2012
  • Manthan Award South Asia and Asia Pacific 2012
    for Online Assessment Exam for Recruitment
  • SKOCH Digital Inclusion National Award 2012
    for Online Assessment Exams
2014
  • Excellence in e-Governance Awards
    for Improvement in Citizen Service Delivery in MP
2015
  • Elets Knowledge Exchange Awards 2015
    for Online Drug Licensing System
  • CSI Nihilent e-Governance
    Best Sustainable Project
  • SKOCH Awards
    India’s Best in Smart Governance
  • 100+ Mobile Apps
    MP Mobile, MPBSE etc.

Contact Us

Office Address

Information Technology Park

3rd Floor, C-4, IT Park Campus

Badwai, Gandhi Nagar

Bhopal - 462033


Phone: 0755 6720222